Updated Terms & Conditions

We have created a single set of Terms & Conditions which apply to all users using the site. On the whole there are few changes from the previous two sets, which have now been combined into one. However there are a few changes which you should note:

1. We have clarified the fair usage limit for subscribers, which has been in place since December 2005 but was less clear before. This remains set at an average of 1000 credits use per month over a 3 month period but we will continue to review this based on the average usage of users of the site. If it changes, we will notify you.
2. We have clarified your rights to cancel a purchase of credits or a subscription, as is your right under the EU Distance Selling Directive. We have also clarified when a contract is formed between you and findmypast.com.
3. We have included the possibility of ‘recurring billing’ in the future where we take regular fixed payments rather than one large payment in advance.

If you have any questions, please contact Customer Support.