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Posts Tagged ‘ backlog ’

16 Nov 2009

Customer support backlog

Just to let you know we’ve had a message from our fabulous customer support team. If you’ve been having difficulties getting through this could be why -

“We are experiencing a much higher than usual number of queries at the moment which has unfortunately resulted in a backlog. We are endeavouring to clear this as soon as possible and do thank you for your patience at this time.

Please be rest assured, all queries will be responded to as quickly as we possibly can. Perhaps you can find the answer to your question in our help & advice section.”

The team should be up to speed soon so thanks so much for your patience.

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