Archive for the ‘Known issues’ Category

BMD browse facility temporarily unavailable

Tuesday, January 26th, 2010

The browse facility for BMDs will be unavailable from the ’search BMD’ index for a short time. We would like to apologise for any inconvenience this has caused our users. The facility should be back in action very soon but in the meantime can be found here:

http://www.findmypast.co.uk/Pre84BrowseStartSearch.jsp

UPDATE 25/02/10 - this feature is now restored and can be found at the bottom of the search page for BMDs

Problems with Internet Explorer 8

Friday, August 28th, 2009

Microsoft has identified a number of issues with its popular web browser, Internet Explorer 8, which may lead to problems accessing websites. Should you experience problems viewing findmypast.com through Internet Explorer 8, we would suggest using Mozilla Firefox until the faults have been fixed.

Download Mozilla Firefox now

1901 census – missing pages from piece 336

Friday, August 28th, 2009

We’ve discovered that a number of pages for piece 336 of the 1901 census were missed during scanning. As a result, both the images and transcriptions for these pages are currently missing from the site.

Rest assured, we’ve identified which pages are missing, and we are working to get these added.

Please bear with us while we correct the problem.

1851 and 1881 census image issues

Friday, August 28th, 2009

We’ve identified some issues affecting a small number of our recently scanned images:

• Certain 1851 census images are displaying multiple census pages – when you view an image extra pages may appear next to or above the one you’ve asked for, which may mean the image is slow to load.

• Certain 1851 and 1881 census images have been cropped too closely and are missing the census reference numbers (RG, piece, folio and page numbers), although you can still view the references on the transcription page.

We’re sorry for any inconvenience these anomalies may cause. Both of these issues will be fixed soon.