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15 Jan 2013

Survey prizes awarded

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Posted in Competitions

We ask you to complete our customer feedback surveys because we want to hear your opinions about findmypast.co.uk. Your responses to our surveys provide us with crucial information about how we can improve our service.

As a thank you for taking part in these surveys, we have awarded a 12 month Britain Full subscription to the following people:

July 2012 – Philip Carnell
August 2012 – Elizabeth Jones
September 2012 – Fay Baker
October 2012 – John Wilkes
November 2012 – Stella Purcell
December 2012 – Terence Wells

Thanks to all of you who took the time to complete our surveys – we really appreciate it.

Comments (7)

    carolyn 15 January 2013 , 5:50 pm

    I would be ready to sign up now if you were approved for Paypal. It is too complicated to figure out your subscription price and how to pay it otherwise.

    Reply to this
    jessmoore 16 January 2013 , 11:53 am

    Hello Carolyn,

    You’ll find a breakdown of each of our subscriptions and what’s covered in each on our ‘subscribe’ page:

    http://www.findmypast.co.uk/select-package.jsp

    Once you’ve chosen, it only takes a couple of minutes to enter your card details then you’re ready to start using your subscription!

    If you’re having problems, our friendly customer support team are always on hand to help. Email them at support@findmypast.co.uk and they’ll take a look for you.

    Thanks,

    Jess (findmypast.co.uk digital content manager)

    Reply to this
    Howard 17 January 2013 , 8:15 pm

    Hi Carolyn,
    Just in case you are still wondering whether or not to sign up?
    I decided to go for the 12 month subscription last Sept 2012, and it has been invaluable in enabling me to find Census records, BMD’s etc.
    Also handy when you are trying to find some of your more distant relatives, because all the searches are included in your subscription fee.
    What I would like to see now are comprehensive divorce records, and more local newspapers.

    Reply to this
      jessmoore 18 January 2013 , 3:37 pm

      Hi Howard,

      We’re adding fresh newspaper pages to our collection all the time so it’s worth checking back regularly.

      Thanks for your comments!

      Jess (findmypast.co.uk digital content manager)

      Reply to this
    Jackie 18 January 2013 , 6:08 pm

    I have been asking for some time now for a proper index to the parish records you have on line, what coverage there is in terms of dates and the parishes covered. This still does not seem to be forthcoming. It is extremely frustrating as you dont know whether the parish you are looking for is covered. Devon for example has parishes on your site which are not referred to as having been transcribed but I do not know how far the coverage extends. Please please please can we not have a definitive list of parishes and dates as you put them onto your site?
    Many thanks
    Jackie

    Reply to this
      jessmoore 21 January 2013 , 9:59 am

      Hello Jackie,

      I’ve passed your comments onto the team – we all agree that it would be really useful to have this sort of information quickly to hand when searching the parish records. As soon as there’s any progress on this, we’ll let you all know.

      Thanks for the feedback,

      Jess (findmypast.co.uk digital content manager)

      Reply to this

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