Comments on: Mac users: using the DjVu viewer with Snow Leopard http://blog.findmypast.co.uk/2009/10/mac-users-using-the-djvu-viewer-with-snow-leopard/ official blog for findmypast.co.uk Fri, 10 Feb 2012 23:06:37 +0000 http://wordpress.org/?v=2.7 hourly 1 By: kimmie http://blog.findmypast.co.uk/2009/10/mac-users-using-the-djvu-viewer-with-snow-leopard/comment-page-1/#comment-291284 kimmie Sat, 08 Oct 2011 04:19:23 +0000 http://blog.findmypast.com/?p=692#comment-291284 BTW - FYI the fix for Mac OS 10.6.8 does NOT work. Still cannot view files in 32bit mode. :( BTW - FYI the fix for Mac OS 10.6.8 does NOT work. Still cannot view files in 32bit mode. :(

]]> By: kimmie http://blog.findmypast.co.uk/2009/10/mac-users-using-the-djvu-viewer-with-snow-leopard/comment-page-1/#comment-291282 kimmie Sat, 08 Oct 2011 04:17:25 +0000 http://blog.findmypast.com/?p=692#comment-291282 It is far past time for everyone to get on board with Apple products... please! Apple users need access too! It is far past time for everyone to get on board with Apple products… please! Apple users need access too!

]]> By: Trish http://blog.findmypast.co.uk/2009/10/mac-users-using-the-djvu-viewer-with-snow-leopard/comment-page-1/#comment-287996 Trish Tue, 04 Oct 2011 14:09:12 +0000 http://blog.findmypast.com/?p=692#comment-287996 Isn't it about time FMP produced a viewer that will work with current Mac software? After many years of Windows I have just become liberated to a Mac and am appalled that I am unable to view the census originals. The "fix" on the blog will not be tried owing to decreased efficiency and possible security problems. FMP - please, please appreciate how many of us Mac users you have as subscribers now! Isn’t it about time FMP produced a viewer that will work with current Mac software? After many years of Windows I have just become liberated to a Mac and am appalled that I am unable to view the census originals. The “fix” on the blog will not be tried owing to decreased efficiency and possible security problems.

FMP - please, please appreciate how many of us Mac users you have as subscribers now!

]]> By: Dave http://blog.findmypast.co.uk/2009/10/mac-users-using-the-djvu-viewer-with-snow-leopard/comment-page-1/#comment-41412 Dave Sat, 30 Jan 2010 18:41:48 +0000 http://blog.findmypast.com/?p=692#comment-41412 This isn't a great fix because when Safari is run in 32-bit mode all the performance and security benefits of 64-bit mode are lost. This isn’t a great fix because when Safari is run in 32-bit mode all the performance and security benefits of 64-bit mode are lost.

]]> By: Rosemary Dearman http://blog.findmypast.co.uk/2009/10/mac-users-using-the-djvu-viewer-with-snow-leopard/comment-page-1/#comment-956 Rosemary Dearman Mon, 12 Oct 2009 04:31:47 +0000 http://blog.findmypast.com/?p=692#comment-956 I found this by doing a search in Google, and am hoping it will fix the problem, though I haven't tried it as yet. How much better if someone at Findmypast had directed me to this personally after my original email to you. The reply I got simply said you didn't know much about Macs, as you all had PCs. A totally inadequate customer service reply I thought. And when I fired off an, admittedly bad-tempered reply I heard nothing more. Really this is not how to handle 'difficult' customers, as I admit I may have been. Regards, Rosemary Dearman I found this by doing a search in Google, and am hoping it will fix the problem, though I haven’t tried it as yet. How much better if someone at Findmypast had directed me to this personally after my original email to you. The reply I got simply said you didn’t know much about Macs, as you all had PCs. A totally inadequate customer service reply I thought. And when I fired off an, admittedly bad-tempered reply I heard nothing more.

Really this is not how to handle ‘difficult’ customers, as I admit I may have been.

Regards,

Rosemary Dearman

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