We’ve added a host of new features to the ‘my account’ section on findmypast.com. As before, you can change your personal details, password, sign-in and email preferences. But now you can also view a history of the payments you’ve made to us, and update or alter your payment details.

Continuous membership

We’ve also added a new ‘continuous membership’ option for subscribers who don’t want the hassle of making a manual payment each time they renew their membership, and to guarantee you get your 20% loyalty discount. (Please note: continuous membership is for subscriptions only, and does not apply to PayAsYouGo credits purchases).

If you enable continuous membership on your subscription:

  • You’ll never miss a payment, and will always get your 20% loyalty discount.
  • Your card details will be stored securely by our online payment provider, DataCash.
  • You can turn continuous membership off (and, indeed, back on again) at any time through ‘my account’.
  • We’ll contact you by email shortly before your payment is due. If you decide you don’t want to renew, you can easily cancel continuous membership through the ‘my subscription’ page within ‘my account’.

How do I start using continuous membership?

If you’re not already using continuous membership, you can activate it through the ‘my subscription’ page within my account.

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